ONE Rewardz is a customer engagement solution that has set out to change the face of customer loyalty programs in India!
As an aggregated rewards network, ONE Rewardz enables a 24X7 connectivity between brands and its consumers while leveraging social media and customer preferences for targeted marketing.
ONE Rewardz maps the entire lifestyle of a consumer by aggregating rewards and interactions across all brands from F&B, retail and entertainment sector. Real-time analytics allow brands to access transactional and feedback driven intelligence along with access to consumer-facing platform that leverages social media and geo-fencing triggers besides facilitating cross-branded offers.
One Rewardz acts as an interactive, analytics driven, customizable customer loyalty management platform for retailers and brands. The platform is a feedback based solution that helps brands incentivize offline as well as online interactions with their customers. It provides an integrated mobile platform for end consumers to interact with various brands, eliminating the need of carrying physical loyalty cards. The real-time analytics solution analyses customer feedback and interactions on the platform, generating insights that can significantly contribute to timely business decisions.
By becoming a part of the One Rewardz network, brands are provided 24x7 connectivity with consumers and this helps them in boosting in-store and online interactions. The platform runs brand's customer loyalty program, encourages customer feedback and provides detailed real-time analytics on its customers. Brands can create customer segmentations and decide what rewards to give to different customer groups. ONE gives insights on customer spending patterns at an aggregated as well as individual customer level to brands. It also provides a platform to promote special offers & deals directly to consumers through image & video notifications and leverage social media for targeted marketing. One Rewardz streamlines all the notifications on one platform rather than sending multiple messages. Geo-fencing feature helps brands in increasing store walk-ins and thereby increasing probability of sale. It provides an effective platform to run cross-branded offers.
ONE provides a SaaS platform for brands to interact with consumers. For analytics, ONE has developed an iterative algorithm based on regular tracking of customer spending patterns and preferences. Actionable insights are real-time accessible to brands through ONE Dashboard. ONE platform can seamlessly integrate with a brand’s POS systems and other digital platforms.
On the consumer side, they get access to all rewards at one place which can be viewed at any time, any place. Eliminating the need of carrying physical loyalty cards, One Rewardz provides a cohesive mobile platform to end consumers to interact with different brands. All required information about customer's favourite brands, on-going offers and deals and their existing loyalty points are available at One Rewardz and accessible right on their mobile phones. It proves to be a one-stop destination for interacting with their preferred brands. One Rewardz geo-fencing feature enables consumers to avail offers from their brand stores closest to them, while reminding them of the loyalty points they can redeem.
The in-app advertising helps brands to avoid the clutter of being present among many others as in the case of SMS advertising. The app acts as a unique platform to advertise to targeted consumers who are more likely to convert. It also helps in promoting the latest offering through image and video notifications.
Most of the loyalty management solutions run at the brand’s backend. ONE has created a platform that serves as a bridge between brands and consumers, bringing various engagement functions under one umbrella.
Our aim is to touch every aspect of a consumer's lifestyle and bring every interaction with the brands on one single rewards platform. The platform is scalable and customizable to integrate various engagement functions a brand wants to conduct to interact with its customers. We are looking at being the "engagement partner" for every B2C brand and a "one-stop destination" for all consumers wanting to interact with multiple brands.